Free PDFA salesperson resigns on Friday. What do you lose on Monday? Get the WhatsApp Handover Checklist
Mac & Windows · WhatsApp → CRM, ATS, ERP

Your team runs on WhatsApp. Your business is flying blind.

ConvoSync saves the WhatsApp conversations your team has with clients, with a short AI summary, to the right record in your CRM or ATS.

  • No WhatsApp Business API needed
  • Personal chats never read
  • Set up with you in a week

Saves WhatsApp chats to the CRM or ATS you already use

Zoho CRMReadyZoho RecruitReadyBullhornReadySalesforceCustomHubSpotCustomPipedriveCustomFreshsalesCustomZoho DeskCustomFreshdeskCustomLoxoCustomVincereCustomERPNextCustom

Ready connectors for Zoho CRM, Zoho Recruit and Bullhorn. Other systems through a custom integration.

What gets lost on WhatsApp, team by team

What is happening right now
👻
Deals go cold with no record of why A prospect said "I'm interested, let's talk next week" on WhatsApp. Next week came. Nobody followed up — because it never reached the CRM.
🚪
A rep leaves and relationships leave with them Every negotiation, every soft commitment, every "just between us" — it was on their personal WhatsApp. Now it is gone.
🔁
Handovers start from zero every time A new rep takes over and asks the client the same questions already answered three months ago. The client notices.
📊
Pipeline data is built on guesswork CRM shows "In Negotiation." Nobody knows what was actually said last. Forecasting is a fiction.
Read more: WhatsApp for sales teams →
WhatsApp → Zoho CRM · Sales
R
We've reviewed your proposal. Budget is confirmed at $18k. Can we move to contract this week?
10:41 AM
S
Brilliant — I'll have the contract across by end of day. Any changes from what we discussed?
10:43 AM
Synced to CRM contact record
AI Summary
Budget confirmed at $18k. Buyer ready to proceed to contract this week. No change requests. High close probability.
Budget confirmed Contract stage High intent
What is happening right now
📋
Candidate context lives on one person's phone The recruiter who spoke to the candidate for three weeks is on leave. The ATS says "Qualified." Nobody knows what was actually discussed.
⏰
Strong candidates fall through unnoticed A great candidate said they're available from next month. It stayed on WhatsApp. By next month, they had already accepted another offer.
🔄
Re-engagement starts from scratch every time A silver medallist from six months ago is perfect for a new role. But what was their salary expectation? What put them off? Nobody knows.
📉
No visibility into how your team talks to candidates Are they asking the right questions? Is the tone consistent? There is no way to know what is being said on WhatsApp.
Read more: WhatsApp for recruiters →
WhatsApp → Zoho Recruit / Bullhorn
J
I'm genuinely interested. My notice period is 30 days and I'm looking for around £65k. Remote flexibility matters more to me than the title.
3:22 PM
Synced to candidate record
AI Summary
Active interest confirmed. Notice 30 days. Target £65k. Remote flexibility is the #1 priority — outweighs title or level.
30 day notice £65k target Remote priority Active interest
What is happening right now
🤝
Client commitments have no paper trail Every promise and pricing discussion with a client is on WhatsApp, not in the CRM.
💸
Renewal signals get missed A key account mentioned on WhatsApp that they were "reviewing their options." Nobody logged it. The renewal call happened with no warning.
🔀
Account transitions cost weeks of relationship rebuild When an account manager leaves, the incoming person re-learns everything from scratch — because none of it was ever written down.
🔭
Expansion opportunities hide in casual messages A client asked about a product you don't sell them yet. Another said they're growing into a new market. These are revenue signals — logged nowhere.
Read more: WhatsApp for account managers →
WhatsApp → Zoho CRM · Account manager
K
We're opening two new sites in the Gulf next quarter. We'll need a lot more licences. Can we talk volumes?
Yesterday 4:17 PM
Synced to CRM contact record
AI Summary
Client opening two Gulf sites next quarter. Higher volume expected. Upsell conversation started. Strong expansion signal: follow up before Q1 planning.
Gulf expansion Volume increase Upsell signal
What is happening right now
😤
Customers explain themselves every single time A customer described their issue in detail on WhatsApp last week. They called again today. The new agent has no context.
🕳️
Issues close before they are actually resolved A customer said "let me check and come back to you." Nothing was logged. Nobody followed up. The ticket is marked closed. The customer is not happy.
📈
Patterns are invisible — problems never get fixed The same issue comes up across a dozen WhatsApp conversations this month. Nobody sees it because nothing is tracked.
🔍
Commitment quality is unknown Are support agents making promises they cannot keep? Giving inconsistent answers? There is no way to know what is being said to customers on WhatsApp.
Read more: WhatsApp for customer support →
WhatsApp → Zoho CRM · Support
C
This is the third time I'm raising this. The integration is still broken and it's affecting our whole team. I need someone senior.
11:09 AM
Synced to CRM contact record
AI Summary — Relationship Health
Third escalation on same issue. Team-wide impact. Senior involvement requested. Relationship health: At risk. Needs immediate action.
3rd escalation Senior required At risk

What you get when every WhatsApp chat is saved

When every WhatsApp conversation reaches the right record, your business sees things it could never see before.

01

One source of truth for every relationship

Every conversation with a client, candidate, partner or vendor, saved to the right record with a short summary.

02

See how your team actually talks to people

See what your team promises and asks on WhatsApp, not just the outcome.

03

Find the business opportunities hiding in conversations

Clients mention new needs and growth plans in passing. Now those signals get saved.

04

Relationship memory that stays with the company

When someone leaves, the client history stays. Handovers start with context, not a blank page.

How ConvoSync works, in three steps

Done-for-you setup: we connect your CRM or ATS and set up your summaries with you, so there's no developer needed on your side. Then it runs from your Chrome browser.

1

Connect your CRM or ATS

Zoho CRM, Zoho Recruit or Bullhorn, or another system through a custom integration. We set it up with you.

2

Pick the chats to sync

Open WhatsApp Web and choose contacts. Each chat is matched to the right record by phone number.

3

Review and sync

Check the AI summary, edit it if needed, and click Sync.

A short AI summary of every conversation

ConvoSync turns long WhatsApp conversations into structured summaries — so anyone picking up the relationship knows exactly where things stand before they say a word.

✓
AI summaries surface the opportunities hidden in each conversation: budgets, timelines, risks and next steps. The format can be tailored to your process.
✓
Candidate records get a structured summary — notice period, salary, motivations, concerns, all in one place.
✓
Full chat history saved as a Markdown file alongside the AI summary — permanently attached to the contact record, one click away at any time.
✓
You review before anything saves. Edit, re-analyse, or turn AI off entirely and save the raw conversation. Your call.
✳ AI Summary — CRM Contact
Budget confirmed · $18k 2 competitors End of quarter Opportunity: Dubai office
Decision-maker at a 40-person logistics firm. Budget confirmed at $18k; evaluating two other vendors, with speed of implementation the deciding factor. Positive and engaged throughout, and agreed to a contract review call this week. Plans to open a Dubai office next year: worth a follow-up opportunity in Q1.

Manage your whole team from one place

ConvoSync isn't just for individual contributors. Admins get a full console to manage users, watch activity, and make sure nothing falls through the cracks.

🏢
Admin Console
User management & access control

Invite your team, control access and manage AI and integration keys from one admin panel.

Invite, disable, or remove users in one click
Rotate AI and integration API keys securely
Everything isolated to your company account
A. RecruiterActive
B. RecruiterActive
C. RecruiterInvited
📊
Sync Dashboard
Team visibility at a glance

See who's syncing and who hasn't synced in days.

Live totals: syncing vs. not syncing
Sort by who is most overdue
Drill into any user's full sync history
A. SalesSynced today
B. Sales2 days ago
C. Sales11 days ago
🔔
Weekly Sync Reminders
Never let a conversation go stale

Pick the days and time, and ConvoSync reminds your team to sync.

Choose any combination of weekdays
Set a preferred time slot per team member
One click from the reminder straight into sync
Repeat onMon · Wed · Fri
Reminder time5:00 PM
StatusActive

Your chats go to your CRM, not our servers.

ConvoSync is built on one principle: your conversation data belongs to you and your CRM. We are just the connection in between.

Where each piece of data goes, what admins can see, and GDPR →

🔒

Zero server storage

Chat text goes only to the AI provider you choose and your own CRM or ATS. It never passes through ConvoSync's servers.

🗝️

Keys stay local

API keys and settings are stored in your Chrome browser. We only use a sign-in server to keep your CRM connection active.

👁️

You choose what syncs

ConvoSync only reads conversations with contacts already in your CRM or ATS and assigned to you. Personal chats are never read.

🚫

No advertising. No selling.

We do not sell your data, use it for advertising, or share it with third parties beyond the AI provider you choose.

🛡️

Sensitive details filtered

Card numbers, ID numbers and passwords are filtered out before anything is saved to your CRM or ATS.

Common questions

What exactly does ConvoSync do?

ConvoSync is a Chrome extension that reads WhatsApp conversations you select, generates AI summaries, and saves them to the right record in your CRM, ATS, or ERP — along with the full chat history as a Markdown file. No messages are sent, no campaigns are run. It only captures and syncs. Works on both Mac and Windows.

Which platforms does it connect to?

ConvoSync currently connects to Zoho CRM, Zoho Recruit, and Bullhorn. More integrations are in progress. Email [email protected] with your CRM and we'll tell you where it sits in the roadmap.

Does my data pass through ConvoSync's servers?

No. Chat content goes to your CRM or ATS, not to us. We hold only user accounts, settings and sync logs. If AI summaries are on, chat text goes to the AI provider you choose. Your API keys are stored locally in Chrome.

Can I review summaries before they are saved?

Yes, always. Every summary is shown to you before anything is saved. You can read it, edit it, re-generate it, or discard it. Nothing syncs without your explicit approval.

Does it sync all my WhatsApp conversations automatically?

No. Syncing is one click, or bulk, from the extension, with reminders on the days you choose. Only conversations with contacts in your system are read, and you control what gets saved.

Which AI providers can I use?

Use your own ChatGPT (OpenAI), Gemini or OpenRouter account. If you prefer no AI, switch summaries off and save the raw conversation as-is.

Is ConvoSync a WhatsApp Business API tool?

No. WhatsApp Business API tools send messages from one verified company number. ConvoSync captures the conversations your team already has on their own personal or business WhatsApp numbers, through WhatsApp Web. No new number, Meta verification or message templates are needed.

WhatsApp Business API vs ConvoSync: which do you need? →

Does ConvoSync send WhatsApp messages?

No. ConvoSync captures and archives conversations. It doesn't send messages, broadcasts or campaigns.

Is ConvoSync safe for my WhatsApp account?

ConvoSync doesn't send messages, broadcasts or automated replies, which are the kinds of activity that get WhatsApp accounts restricted. It works inside WhatsApp Web while you use it, and only reads the chats you choose to sync with contacts already in your CRM or ATS. Your number, chats and contacts stay exactly as they are. ConvoSync is not affiliated with or endorsed by WhatsApp.

Is there a free trial?

Book a 20-minute demo and we'll walk you through the product using sample data. We usually suggest a small pilot with one team before a full rollout, and we'll find the right plan for your team. Email [email protected] or use the button below.

Ready to see it?

See ConvoSync with a real example.

A 20-minute walkthrough with sample data. No preparation needed.

Or email [email protected] · call +91 97170 87420 · WhatsApp us