Terms of Use

These terms apply to the getconvosync.com website and to the ConvoSync service. ConvoSync is a product of Admito Technologies Private Limited ("Admito", "we", "us"). ScaleupAlly is also a trademark of Admito Technologies Private Limited. Our registered office is at Flat No-3-E, Block-DB, Maya Puri, Hari Nagar, DADB Block, G-8 Area Rajouri Garden, South West Delhi, Delhi-110064, India. By using the website or the service you agree to these terms. If your company has signed a separate agreement or order form with us, that agreement takes priority where it differs.

1. The service

ConvoSync helps business teams save WhatsApp conversations to their CRM or ATS. It runs as a Chrome extension next to WhatsApp Web, with an admin console and dashboard. It captures and saves conversations. It does not send WhatsApp messages or run campaigns.

ConvoSync is not affiliated with, endorsed by or sponsored by WhatsApp, Meta, Zoho, Bullhorn or any AI provider. Their names are used only to describe compatibility.

2. Accounts

• The service is for business use. The person who signs up must have authority to accept these terms for their company.
• Your company's admins decide who gets access and are responsible for their users. Keep sign-in details secure and tell us about any unauthorised use.

3. Your responsibilities

• Make sure you have a lawful reason to save the conversations you sync, and that your privacy notice tells clients, candidates and customers that WhatsApp conversations may be recorded in your systems.
• Follow the terms of the services you connect, including WhatsApp, your CRM or ATS and your AI provider.
• Sync only business conversations with your own contacts. ConvoSync is designed not to read personal chats, and you must not configure it to.
• Keep your CRM or ATS, AI provider account and API keys secure.

4. Acceptable use

Don't use ConvoSync to break the law, to collect data you aren't entitled to, to send spam, to interfere with the service or other systems, or to copy, resell or reverse-engineer the service except where the law allows it.

5. AI summaries

Summaries are written by the AI provider your company chooses. AI can make mistakes, so users review each summary before it's saved and remain responsible for what they save and how it's used. You can switch AI summaries off and save the conversation only.

6. Third-party services

ConvoSync works with services we don't control, such as WhatsApp Web, your CRM or ATS and your AI provider. Their terms apply to your use of them, and changes they make may affect how ConvoSync works. We are not responsible for those services.

7. Fees

Fees, billing and plan details are set out in your order form or agreement with us. Unless stated otherwise, fees exclude taxes.

8. Your data

Your company owns its data, including the conversations and summaries saved to its CRM or ATS. You give us permission to process the limited data we need to provide the service, as described in our Privacy Policy. A data processing agreement is available on request.

9. Our intellectual property

We own ConvoSync, this website and their content. While your subscription is active, we give your company a non-exclusive, non-transferable right to use the service for its internal business. If you send us feedback, we may use it without obligation.

10. Confidentiality

Each of us will keep the other's non-public business information confidential and use it only for the purpose of our relationship, except where the law requires disclosure.

11. Availability and changes

We work to keep ConvoSync available and reliable but can't promise uninterrupted service. We may improve or change features over time, and will give reasonable notice of changes that significantly reduce what the service does.

12. Website content and the Blind Spot Check

Website content is general information. The Blind Spot Check gives illustrative estimates based on your answers and stated assumptions. It is not financial, legal or professional advice.

13. Disclaimer

Except as stated in these terms or your agreement with us, the service and website are provided "as is", without warranties of any kind, to the extent the law allows.

14. Limitation of liability

To the extent the law allows, neither of us is liable for indirect or consequential losses, or for lost profits, revenue or data. Our total liability arising from the service in any 12 months is limited to the fees your company paid us in that period. Nothing in these terms limits liability that cannot be limited by law.

15. Indemnity

Your company will defend and compensate us for claims arising from data it chose to sync or from its breach of these terms or the law.

16. Suspension and termination

Either party may end the service as set out in your agreement. We may suspend access if the service is being misused or put at risk. After termination, conversations already saved stay in your CRM or ATS, and we delete account data as described in our Privacy Policy.

17. Governing law

These terms are governed by the laws of India, and the courts of New Delhi have jurisdiction, unless your agreement with us says otherwise.

18. Changes to these terms

We may update these terms and will change the date at the top. Significant changes will be notified to account holders in advance.

19. Contact

Admito Technologies Private Limited
Flat No-3-E, Block-DB, Maya Puri, Hari Nagar, DADB Block, G-8 Area Rajouri Garden, South West Delhi, Delhi-110064, India
Email: [email protected]