Zoho Recruit WhatsApp integration: chat history on every candidate.
ConvoSync saves recruiters' WhatsApp chats to the matching Zoho Recruit candidate, with a short summary and the full chat attached.
ConvoSync connects WhatsApp to Zoho Recruit by capturing the chats recruiters already have on their own numbers. A Chrome extension next to WhatsApp Web matches each chat to a Zoho Recruit candidate by phone number and saves an AI summary plus the full conversation. The first sync brings in the full history.
How a WhatsApp chat reaches Zoho Recruit
Two different jobs: messaging from Zoho Recruit, and capturing the chats your team already has
Zoho Recruit's own WhatsApp integration is for sending messages from inside Recruit. The chats recruiters have on their own phones stay outside Recruit. ConvoSync captures those.
| Zoho Recruit's WhatsApp integration | ConvoSync | |
|---|---|---|
| Main job | Message candidates from inside Zoho Recruit | Save the chats recruiters already have into Zoho Recruit |
| Whose number | A WhatsApp Business account connected to Recruit | Each recruiter's existing personal or business WhatsApp |
| Where recruiters chat | Inside Zoho Recruit | Wherever they already do: WhatsApp on their phone |
| Chats on recruiters' phones | Not captured | Captured for candidates and contacts in Recruit |
What ConvoSync saves to Zoho Recruit
- AI summary on the record, general or tailored to your hiring process.
- The full conversation as a Markdown (.md) file in the record's attachments.
- Last sync date, so recruiters know how current the record is.
Which records
- Candidates. Interview availability, notice period, current and expected salary, and joining date, kept on the profile.
- Contacts. Client-side conversations with hiring managers, for agencies using Recruit.
Connecting WhatsApp to Zoho Recruit in four steps
A standard setup usually takes about a week. Our team helps onboard your users.
Connect Zoho Recruit
We connect ConvoSync to your Zoho Recruit account with you and set up where summaries are saved.
Install the extension
Each team member adds the ConvoSync Chrome extension and opens WhatsApp Web.
Review and sync
Pick contacts, read the AI summary, edit if needed, and save. Bulk sync is available.
Set reminders
Choose the days and time. Admins see who is and isn't syncing.
Where it helps Zoho Recruit teams most
High-volume hiring
Dozens of candidates confirming interview slots on WhatsApp each day, all saved to the right profiles in one bulk sync.
Long notice periods
When notice runs 60 or 90 days, the joining-date conversations over those months stay on the candidate record.
Recruiter on leave
A colleague covering the desk can read every candidate's latest WhatsApp context in Recruit before picking up the phone.
What you need
- A Zoho Recruit account. We connect ConvoSync to it with you during setup.
- Google Chrome on Windows or Mac, with WhatsApp Web.
- Candidates and contacts in Zoho Recruit with phone numbers, assigned to the recruiter.
Zoho Recruit WhatsApp integration: common questions
How do I save WhatsApp conversations in Zoho Recruit?
Connect ConvoSync to Zoho Recruit, then click sync in the Chrome extension next to WhatsApp Web. Each conversation is matched to the Zoho Recruit candidate or contact by phone number and saved as an AI summary plus a Markdown transcript attachment.
Is ConvoSync the same as Zoho Recruit's WhatsApp integration?
No. Zoho Recruit's own WhatsApp integration is for messaging candidates from inside Recruit. ConvoSync captures the conversations recruiters already have on their own WhatsApp and saves them to Recruit. You can use both.
Does it work with recruiters' personal WhatsApp numbers?
Yes. ConvoSync works with whichever personal or business WhatsApp account is linked to WhatsApp Web. No new number is needed.
Can it update contacts as well as candidates?
Yes. ConvoSync matches both candidates and contacts in Zoho Recruit by phone number.
Are CVs and documents shared on WhatsApp captured?
Text conversations are captured as standard. Capturing media such as CVs, documents and voice notes can be added as a custom option.
Can the AI summary be tailored to our hiring process?
Yes. The summary can be general, or set up during onboarding to pull out what your recruiters need, such as notice period, expected salary, availability and joining date.
More integrations
See a chat saved to Zoho Recruit.
A 20-minute walkthrough with sample data. No preparation needed.
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