ConvoSync vs other WhatsApp tools: which kind do you need?
Most WhatsApp tools help a business send messages. ConvoSync saves the conversations your people already have. Compare it with 12 popular tools.
WhatsApp tools for business fall into two groups. Sync tools such as TimelinesAI, Cooby and Periskope connect people's numbers and copy chats into an inbox and a CRM. WhatsApp Business API platforms such as WATI, AiSensy, Interakt, respond.io, Trengo, Callbell, DelightChat and Gupshup send broadcasts, chatbot replies and support messages from a company number. ConvoSync is capture only: it saves each person's existing WhatsApp chats, with an AI summary, to the matching record in Zoho CRM, Zoho Recruit or Bullhorn, and sends nothing.
ConvoSync compared with 12 WhatsApp tools
| Tool | Type | Sends messages | Saves chats from people's own phones to a CRM | CRM and ATS connections | Full comparison |
|---|---|---|---|---|---|
| ConvoSync | Capture tool: saves conversations to your CRM or ATS | No | Yes | Zoho CRM, Zoho Recruit and Bullhorn ready to use; other CRMs and ATSs through a custom integration | This site |
| TimelinesAI | WhatsApp shared inbox and CRM sync tool | Yes | Yes | HubSpot, Pipedrive, Salesforce, Zoho, monday.com, Bitrix24, GoHighLevel and others, plus Zapier and Make. No recruitment ATS such as Bullhorn or Zoho Recruit listed | ConvoSync vs TimelinesAI |
| Cooby | WhatsApp team inbox and CRM sync tool | Yes | Yes | HubSpot and Salesforce, plus Zapier and webhooks. Zoho and recruitment ATSs not listed | ConvoSync vs Cooby |
| Periskope | WhatsApp team inbox with ticketing and group management | Yes | Yes | HubSpot, Freshdesk, Zoho Desk, Google Sheets and Zapier | ConvoSync vs Periskope |
| WATI | WhatsApp Business API platform | Yes | No | HubSpot (Pro), Salesforce (Business), Zoho CRM, Shopify, WooCommerce and Zapier | ConvoSync vs WATI |
| AiSensy | WhatsApp marketing and automation platform | Yes | No | LeadSquared, WebEngage, Shopify, Razorpay and Integrately | ConvoSync vs AiSensy |
| Interakt | WhatsApp Business API platform with a built-in sales CRM | Yes | No | Its own Sales CRM; Shopify, WooCommerce, Razorpay, WebEngage, MoEngage, CleverTap and Google Sheets | ConvoSync vs Interakt |
| Gupshup | Enterprise conversational AI and messaging platform | Yes | No | Custom integrations built on its APIs | ConvoSync vs Gupshup |
| respond.io | AI customer conversation platform | Yes | No | HubSpot and Salesforce | ConvoSync vs respond.io |
| Trengo | AI customer service platform | Yes | No | Integrations with other business tools, and custom API integrations on Pro and Enterprise | ConvoSync vs Trengo |
| Callbell | Multichannel team inbox | Yes | No | Contact sync with HubSpot, Pipedrive and Salesforce through its API or Zapier | ConvoSync vs Callbell |
| DelightChat | Helpdesk and WhatsApp marketing tool for ecommerce | Yes | No | Built around Shopify; no CRM or ATS connections listed | ConvoSync vs DelightChat |
| Sirena | Sales messaging platform (now part of Zenvia) | Yes | No | CRM integrations, including Salesforce | ConvoSync vs Sirena |
Last checked from each vendor's own pages. Features and prices change, so check the vendor's site before you decide. All product names are trademarks of their owners; ConvoSync is not affiliated with any of them.
WhatsApp sync tools compared with ConvoSync
These connect people's own WhatsApp numbers and copy their chats into an inbox and a CRM.
WhatsApp Business API platforms compared with ConvoSync
These send messages from a company number. Many teams use one of them alongside ConvoSync.
ConvoSync alternatives: common questions
What are the alternatives to ConvoSync?
Tools that sync WhatsApp chats to a CRM include TimelinesAI, Cooby and Periskope. Each adds its own inbox and can send messages; ConvoSync only captures and saves. WhatsApp Business API platforms such as WATI, AiSensy, Interakt, respond.io, Trengo, Callbell, DelightChat and Gupshup are a different kind of tool: they send messages from a company number rather than saving chats from people's own phones.
Which tools save WhatsApp chats from people's own phones to a CRM?
ConvoSync, TimelinesAI, Cooby and Periskope can work with personal or WhatsApp Business app numbers. ConvoSync saves to Zoho CRM, Zoho Recruit and Bullhorn with an AI summary; TimelinesAI supports HubSpot, Pipedrive, Salesforce, Zoho and others; Cooby supports HubSpot and Salesforce; Periskope syncs to HubSpot and helpdesks.
What is the difference between a WhatsApp capture tool and a WhatsApp Business API platform?
A capture tool such as ConvoSync saves the one-to-one conversations people already have on their own WhatsApp into the CRM or ATS. A WhatsApp Business API platform such as WATI or respond.io lets a business send and receive messages from a company number, with broadcasts, chatbots and a shared inbox. One records, the other sends, and many teams use both.
Which WhatsApp tool works with Bullhorn or Zoho Recruit?
ConvoSync has ready integrations for Bullhorn and Zoho Recruit, saving recruiters' WhatsApp chats, with an AI summary, to the candidate or contact record. Of the tools compared here, none of the others lists a Bullhorn or Zoho Recruit integration on its own pages.
Not sure which kind of tool you need?
Book a 20-minute call. We'll look at how your team uses WhatsApp and tell you honestly whether ConvoSync, another tool or both fit.
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