ConvoSync vs AiSensy: which one does your team need?
AiSensy is a WhatsApp marketing and automation platform. ConvoSync saves the WhatsApp chats your team already has to your CRM or ATS. Here's how they differ, side by side.
AiSensy is a WhatsApp marketing platform on the official Business API: it sends broadcasts, retargeting campaigns and chatbot or AI-agent replies from a company number. ConvoSync doesn't send messages. It saves the one-to-one chats your team already has on their own WhatsApp, with an AI summary, to the matching record in your CRM or ATS. Use AiSensy for WhatsApp marketing; use ConvoSync to keep a record of the conversations that close deals and placements.
ConvoSync vs AiSensy: feature comparison
| Feature | ConvoSync | AiSensy |
|---|---|---|
| Type of tool | Capture tool: saves conversations to your CRM or ATS | WhatsApp marketing and automation platform |
| Main job | Saves the one-to-one WhatsApp chats your people already have to the right CRM or ATS record | Broadcasts, retargeting, chatbots and AI agents on the official WhatsApp Business API |
| How WhatsApp connects | Chrome extension next to WhatsApp Web on each user's laptop | Official WhatsApp Business API (AiSensy is a WhatsApp Business Solution Provider) |
| Which WhatsApp numbers | Each person's own personal or WhatsApp Business app number | A company WhatsApp number registered on the platform |
| Needs the WhatsApp Business API | No | Yes |
| Sends messages, broadcasts or bot replies | No. Capture and archive only | Yes: broadcasts, chatbots and AI agents |
| Saves chats from people's own phones to your CRM or ATS | Yes, matched to existing records by phone number | No, only conversations that go through its platform |
| CRM and ATS connections | Zoho CRM, Zoho Recruit and Bullhorn ready to use; other CRMs and ATSs through a custom integration | LeadSquared, WebEngage, Shopify, Razorpay and Integrately |
| AI | AI summary plus the full transcript on the record, reviewed by the user before saving, run on your own AI provider account | No-code AI chatbots and an AI Agent Builder (from ₹1,350 a month) |
| Meta per-message fees | None, because nothing is sent | Yes, for example ₹1.09 per marketing message in India |
| Published pricing | On request | Plan prices on its pricing page; Chatbot Builder from ₹2,500 a month |
| Best for | Sales, recruitment, account management and partner teams who work with clients from their own phones | Indian businesses running WhatsApp campaigns and chatbots |
Last checked from AiSensy's own pages: AiSensy pricing. Features and prices change, so check the vendor's site before you decide. AiSensy is a trademark of its owner; ConvoSync is not affiliated with it.
When to choose AiSensy, and when to choose ConvoSync
Choose AiSensy if
- You want WhatsApp broadcasts and retargeting campaigns
- You want chatbots or AI agents to answer customers
- You use LeadSquared or WebEngage
Choose ConvoSync if
- Your people talk to clients one-to-one on their own WhatsApp
- You need those chats in Zoho CRM, Zoho Recruit or Bullhorn
- You want no Business API setup, templates or per-message fees
ConvoSync vs AiSensy: common questions
What is the difference between ConvoSync and AiSensy?
AiSensy is a WhatsApp marketing platform on the official Business API: it sends broadcasts, retargeting campaigns and chatbot or AI-agent replies from a company number. ConvoSync doesn't send messages. It saves the one-to-one chats your team already has on their own WhatsApp, with an AI summary, to the matching record in your CRM or ATS. Use AiSensy for WhatsApp marketing; use ConvoSync to keep a record of the conversations that close deals and placements.
Does AiSensy save WhatsApp chats from people's own phones to a CRM?
No. AiSensy works with a company number on the WhatsApp Business API. Chats on your team's own numbers aren't captured; ConvoSync saves those to the CRM or ATS.
Is ConvoSync an alternative to AiSensy?
Not directly. AiSensy sends messages from a company number; ConvoSync records the chats people have on their own numbers. ConvoSync is the better fit when people talk to clients on their own WhatsApp and you want those chats, with an AI summary, on the record in Zoho CRM, Zoho Recruit or Bullhorn.
Can I use ConvoSync and AiSensy together?
Yes. AiSensy runs campaigns from your company number; ConvoSync captures the follow-up conversations your team has on their own numbers. They don't overlap.
Does ConvoSync need the WhatsApp Business API?
No. ConvoSync runs as a Chrome extension next to WhatsApp Web and works with personal and WhatsApp Business app numbers. It doesn't send messages, so there are no message templates, Meta approval or per-message fees.
Compare ConvoSync with other WhatsApp tools
See ConvoSync next to AiSensy.
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