ConvoSync vs Periskope: which one does your team need?
Periskope is a WhatsApp team inbox with ticketing and group management. ConvoSync saves the WhatsApp chats your team already has to your CRM or ATS. Here's how they differ, side by side.
Periskope links WhatsApp numbers by QR code into a team dashboard built for chats and groups, with ticketing, bulk messages and HubSpot or helpdesk sync. ConvoSync doesn't replace how your team uses WhatsApp: it saves each person's one-to-one chats, with a reviewed AI summary, to the matching record in Zoho CRM, Zoho Recruit or Bullhorn. Choose Periskope to run group-heavy WhatsApp work as tickets; choose ConvoSync to keep client conversations on the CRM or ATS record.
ConvoSync vs Periskope: feature comparison
| Feature | ConvoSync | Periskope |
|---|---|---|
| Type of tool | Capture tool: saves conversations to your CRM or ATS | WhatsApp team inbox with ticketing and group management |
| Main job | Saves the one-to-one WhatsApp chats your people already have to the right CRM or ATS record | Puts a team's WhatsApp chats and groups into one dashboard, with ticketing, bulk messaging and automation |
| How WhatsApp connects | Chrome extension next to WhatsApp Web on each user's laptop | QR code, linking a number as a WhatsApp linked device |
| Which WhatsApp numbers | Each person's own personal or WhatsApp Business app number | Normal or WhatsApp Business app numbers; WhatsApp API numbers can't be linked |
| Needs the WhatsApp Business API | No | No |
| Sends messages, broadcasts or bot replies | No. Capture and archive only | Yes: team replies and bulk messages to groups, chats and contacts |
| Saves chats from people's own phones to your CRM or ATS | Yes, matched to existing records by phone number | Into its own inbox; syncs to HubSpot and helpdesks |
| CRM and ATS connections | Zoho CRM, Zoho Recruit and Bullhorn ready to use; other CRMs and ATSs through a custom integration | HubSpot, Freshdesk, Zoho Desk, Google Sheets and Zapier |
| AI | AI summary plus the full transcript on the record, reviewed by the user before saving, run on your own AI provider account | AI credits on the Pro plan |
| Meta per-message fees | None, because nothing is sent | None for linked numbers |
| Published pricing | On request | From $25 per user a month billed yearly; each extra user or number $25 |
| Best for | Sales, recruitment, account management and partner teams who work with clients from their own phones | Customer success and operations teams that run many WhatsApp groups |
Last checked from Periskope's own pages: Periskope pricing · Periskope: connect WhatsApp. Features and prices change, so check the vendor's site before you decide. Periskope is a trademark of its owner; ConvoSync is not affiliated with it.
When to choose Periskope, and when to choose ConvoSync
Choose Periskope if
- Your team manages many WhatsApp groups
- You want WhatsApp chats handled as tickets
- You need bulk messages to groups and contacts
Choose ConvoSync if
- You need chats on CRM or ATS records, such as Zoho CRM, Zoho Recruit or Bullhorn
- You want an AI summary on each record
- People should keep using WhatsApp as they do today
- You don't need to send messages from another tool
ConvoSync vs Periskope: common questions
What is the difference between ConvoSync and Periskope?
Periskope links WhatsApp numbers by QR code into a team dashboard built for chats and groups, with ticketing, bulk messages and HubSpot or helpdesk sync. ConvoSync doesn't replace how your team uses WhatsApp: it saves each person's one-to-one chats, with a reviewed AI summary, to the matching record in Zoho CRM, Zoho Recruit or Bullhorn. Choose Periskope to run group-heavy WhatsApp work as tickets; choose ConvoSync to keep client conversations on the CRM or ATS record.
Does Periskope save WhatsApp chats from people's own phones to a CRM?
Partly. Periskope links personal and WhatsApp Business app numbers and syncs their chats into its own dashboard, with sync to HubSpot and helpdesks. ConvoSync saves them to CRM and ATS records such as Zoho CRM, Zoho Recruit and Bullhorn.
Is ConvoSync an alternative to Periskope?
Yes, for teams whose main need is getting WhatsApp conversations into the CRM or ATS. ConvoSync is the better fit when people talk to clients on their own WhatsApp and you want those chats, with an AI summary, on the record in Zoho CRM, Zoho Recruit or Bullhorn.
Can I use ConvoSync and Periskope together?
They solve different problems and can sit side by side: Periskope for group and ticket work, ConvoSync for one-to-one client conversations saved to the CRM or ATS.
Does ConvoSync need the WhatsApp Business API?
No. ConvoSync runs as a Chrome extension next to WhatsApp Web and works with personal and WhatsApp Business app numbers. It doesn't send messages, so there are no message templates, Meta approval or per-message fees.
Compare ConvoSync with other WhatsApp tools
See ConvoSync next to Periskope.
Book a 20-minute call. We'll look at how your team uses WhatsApp and tell you honestly which tool fits, with a demo using sample data.
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